Frequently Asked Questions

Got a question?

Our goal is to make ordering custom branded apparel and merchandise easy.  Find answers to our most frequently asked questions here. 

Need more help?  Contact our Client Experience Team via phone, live chat or email, Monday to Friday from 8:30 am to 6:00 pm EST.

What would you like to do?

General InquiriesGeneral Inquiries
General Inquiries
My Account My Account
My Account
OrderingOrdering
Ordering
Products & SizingProducts & Sizing
Products & Sizing
Artwork & DesignArtwork & Design
Artwork & Design
Pricing & PaymentPricing & Payment
Pricing & Payment
Decoration TypesDecoration Types
Decoration Types
Shipping, Delivery & ReturnsShipping, Delivery & Returns
Shipping, Delivery & Returns