Frequently Asked Questions

I don’t feel comfortable ordering online. Can I order over the phone?

We hope to make your experience ordering online as seamless as possible. However, if you would prefer to place your order over the phone, we can certainly assist you!

Our Client Experience Team is available to help 7 days a week. Simply give us a call and we can walk you through our process, answer your questions, and help you find the best apparel and promotional products to meet your needs. We can email you a formal quote once we finalize your garment styles, colours, and sizing.

Next, your digital proofs will be created and made available in our Proofing Studio. This is where you can review all your proofs, request revisions, and send in your final approval.

Once we receive your approval, we will email you our secure online payment link. You can also call with your credit information to provide directly to our Accounting Team.

After this is done, your order will be ready to go into production and you will receive an email confirmation.