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Collections

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Frequently Asked Questions

General Inquiries

Products and Sizing

Artwork and Design

Pricing & Payment

Decoration Types

Ordering

How do I get a quote?

Do I have to order a minimum quantity?

I’m not sure which garment I want. Can I get samples?

Do you provide printed samples?

Can I see an artwork proof before I confirm my order?

How long does it take to get a proof of my artwork?

Can I add a shirt of another style to my order?

Can you decorate on items that I provide to you?

Can I make changes to my order once it has been approved?

I ordered some t-shirts and I want to get a few extras printed afterwards. Can I do this?

What happens after I place an order?

What is your cancellation policy?

Shipping, Delivery & Returns

Do I have to order a minimum quantity?

Minimum quantities vary depending on the garment you are looking to order. You can find out the minimum quantity on the product page. We also offer a variety of products with no minimum quantity!

Shop our No Minimum collection to order as little as 1.

About Us

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Phone:

(905) 844-1291

Toronto:

(416) 777-1291

Toll Free:

1-866-368-7479

Email:

clientcare@entripy.com

Operating Hours

Office hours for dockside pick-ups
Pickup after order complete email is received

Mon - Fri:

9:00AM - 5:00PM EST

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Mon - Fri:

8:30AM - 6PM EST

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Closed

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