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1-866-368-7479 |

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Frequently Asked Questions

General Inquiries

Got a Question?

What are your hours of operation?

Where is Entripy located?

What is the fastest way to get in touch with you?

Where can I find testimonials about your company?

Do you offer discounts for charities or not-for-profit organizations?

Products and Sizing

Artwork and Design

Pricing & Payment

Decoration Types

Ordering

Shipping, Delivery & Returns

What are your hours of operation?

Our office is open for pick-ups and walk-ins Monday to Friday from 9:00 AM to 5:00 PM.

Our Client Experience Team is available via live chat, email, and phone:

Monday – Friday 8:30AM to 6:00PM EST

Please note that we are closed on all long weekends and Canadian holidays.

About Us

Who Is Entripy? Our Story Why Choose Entripy? Diversity & CAMSC Certification Tour Our Facility Awards & Media Investors, Partners, and Corporate Development Blog

Customer Support

How to Order Decoration Types Shipping & Returns Servicing Areas Service Levels Resources List FAQs

Customer Loyalty

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Entripy Wholesale

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Custom Solutions

Entripy for Business

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EntripyShops

Create your own Clothing Line

Slaite See All Custom Solutions

Phone:

(905) 844-1291

Toronto:

(416) 777-1291

Toll Free:

1-866-368-7479

Email:

clientcare@entripy.com

Operating Hours

Office hours for dockside pick-ups
Pickup after order complete email is received

Mon - Fri:

9:00AM - 5:00PM EST

Email, phone, live chat support

Mon - Fri:

8:30AM - 6PM EST

Sat-Sun:

Closed

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