General Inquiries

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What are your hours of operation?

Phone, Live Chat and Email Hours

Our Client Experience Team can be reached via phone, live chat and email, Monday to Friday from 8:30 am to 6:00 pm EST.

Showroom Hours

Our showroom is open Monday to Friday from 9:00 am to 3:00 pm EST.

Explore seasonal collections, view print and embroidery samples, and talk with our Solutions Specialists. Call ahead to request specific product samples. 

Book your showroom visit online.  

Office Hours

Monday to Friday from 9:00 am to 5:00 pm EST.

Pickup and Delivery Hours

Our facility is open for pickup and deliveries, Monday to Friday from 9:00 am to 5:00 pm EST. 

Please note Entripy is closed on Canadian holidays. 

Where is Entripy located?

Entripy is proudly located in Oakville, Ontario and is recognized as Canada's leader in Custom Branded Apparel and Merchandise.  From our Greater Toronto Area facility, we service thousands of customers Canada-wide and ship from coast to coast.

For order pickup or showroom visits, our facility is conveniently located on the boarder of Oakville and Mississauga, minutes from the 403 & Dundas and the QEW & Winston Churchill. 

Please note, we've moved! Our new address is 2767 Brighton Road, Oakville, ON L6H 6J4. 

Where can I pick up my order?

Entripy offers dockside pickup at our Oakville Production Facility at 2767 Brighton Road, Oakville ON, L6H 6J4. You will be notified by email when your order is ready for pick-up. 

When you arrive: 

  • Enter through the west gate (left side of the building).
  • Park your car on the left side of the building, near the back.
  • Call 289-813-1922 with your order number ready.

A team member will deliver your order to your vehicle or direct you to our dock for easy loading.