UPS Shipment Delays
Entripy is a proud Canadian company based out of Oakville Ontario.
We are open. Our office staff is working from home, and our production team is working with reduced staff and new safety rules to ensure we implement physical distancing measures.
UPS has also notified us of delays on shipments as they cope with higher volumes and adjustments to their work as they put measures in place to protect employees. We have started offering contactless dock side pick up at the back of our building as of May 12th.
Please note, we are currently experiencing a high volume of orders as business look to restart. However, because of major disruptions in supply chains and logistics due to the new covid-19 environment delivery times may extend beyond our standard 5 day service levels. We are doing our best, working hard with all of our suppliers, our own production staff and teams to expedite orders while caring for the health and safety of all involved. We appreciate your patience.
We have also pivoted to provide multiple face covering mask options. We are proudly offering made in Canada 2 ply face masks that be purchased with a logo or without. We also now carry in stock ready to ship 3 Ply disposable medical grade level 2 face masks for environments that require this level of protection and cannot use a reusable mask such as but not limited to retirement communities, healthcare, food processing and aestheticians.
We appreciate your loyalty and trusting Entripy to provide you with the best custom decorated products.
Our customer service team is available by phone, email and live chat on revised hours:
Monday to Friday 8:30AM-6PM
We appreciate your understanding and thank you for your continued loyalty. We hope you are keeping safe in these unprecedented times.
Chief Executive Officer
Click Here to view Masks